Shipping Information

All orders are processed in 1-2 business before shipping. We ask you be patient. If anything is wrong with the order, we will contact you.

• IF YOU ARE IN A RUSH FOR YOUR ORDER, PLEASE CONTACT US.
  
  
• Domestic orders (United States): Choosing PRIORITY MAIL or UPS Premium Services does not expedite the processing of your order. it only means the actual method of shipping will be expedited..
  
  
• All items are shipped through the United States Postal Service (USPS) worldwide or UPS domestic.


• Occasionally we offer Free Shipping. Simply look for the logo to enjoy free shipping on those selected items throughout the store. The Free shipping applies to DOMESTIC United States SHIPPING ONLY (excluding Alaska or Hawaii) and must be ordered separately or in conjunction with other items offered with Free Shipping to receive this offer. Delivery time is 7-10 days.
  
  
• All international orders are shipped USPS FIRST CLASS MAIL OR USPS PRIORITY MAIL. There is A TRACKING NUMBER provided but it may not always track to final destination. If you choose FIRST CLASS INTERNATIONAL MAIL, we are NOT RESPONSIBLE for lost or stolen mail to international countries AND First Class International Mail DOES NOT have a tracking number but a CUSTOMS FORM ID # WHICH WILL be emailed to you.
  
  
• SapsuckerWoods.com is NOT responsible for any duty fees associated with customs at time of arrival to your country or  for lost or stolen mail internationally.
  
  
• International orders can take anywhere from 5 days to 2 weeks to arrive. Orders may take longer due to Customs hold ups. We are not responsible for any issues associated with Customs.